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Privacy Policy

Last Updated: September 26, 2024

At Research in Play, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal information you share with us. We make sure to follow privacy laws that apply to us, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for the European Union, and the California Consumer Privacy Act (CCPA) in the United States.

By using our website or services, you agree to how we handle your information, as explained in this policy.

1. What Information We Collect

We collect different kinds of personal information, such as:

  • Your Contact Info: Name, email, phone number, company name, and job title.
  • Technical Info: IP address, browser type, device details, and how you interact with our site (like pages you visit and how long you stay).
  • Other Details: Demographics like your age, location, and preferences (for example, if you fill out a survey).
  • Cookies: Small files that track things like how you browse our site, making it easier for us to improve your experience.

2. How We Use Your Information

We use the information you share with us to:

  • Provide Our Services: This includes conducting user research, sending surveys, and helping you with your inquiries.
  • Stay in Touch: We may send newsletters, updates, or respond to any questions you’ve asked.
  • Understand How You Use Our Site: We analyze data like what pages you visit so we can improve your experience.
  • Follow the Rules: We use your information to comply with legal requirements and keep our services secure.

3. Sharing Your Information

We don’t sell or rent your personal information. However, sometimes we share it with trusted third parties to help us provide services, such as:

  • Analytics Providers: Like Google Analytics, which helps us see how visitors use our site.
  • Payment Processors: For handling invoices and payments.
  • Cloud Storage: For storing data securely online.

3. Sharing Your Information

We don’t sell or rent your personal information. However, sometimes we share it with trusted third parties to help us provide services, such as:

  • Analytics Providers: Like Google Analytics, which helps us see how visitors use our site.
  • Payment Processors: For handling invoices and payments.
  • Cloud Storage: For storing data securely online.

 

These third parties are required to keep your data safe and follow the law.

4. How We Keep Your Information Safe

We use security measures to protect your data, including:

  • Encryption: We scramble sensitive data so only authorized people can access it.
  • Secure Servers: Your data is stored on servers protected from unauthorized access.
  • Monitoring: We regularly check for potential security risks.

 

While we take strong precautions to protect your personal information and follow industry best practices, it’s important to understand that no method of transmission over the internet or electronic storage is completely foolproof. We work hard to ensure your data is safe.

5. Your Consent

By sharing your information with us, you’re giving us permission to use it as described in this policy. If you change your mind, you can withdraw your consent at any time by contacting us. Please note, this might limit your access to some parts of our services.

6. Your Rights

You have certain rights when it comes to your personal information, including:

  • Access: You can ask us to show you the information we have about you.
  • Correct: If something is wrong or out of date, you can ask us to fix it.
  • Delete: You can ask us to delete your information, although there may be some exceptions.
  • Withdraw Consent: You can take back your consent at any time.

To exercise any of these rights, just reach out to us at [email protected].

7. How Long We Keep Your Information

We only keep your personal information as long as we need it to provide our services or meet legal obligations. When we no longer need your data, we make sure it’s securely deleted.

8. Cookies and Tracking

We use cookies and similar technologies to make your experience better. For example, cookies help us remember your preferences and analyze how people use our site. You can control how cookies are used by changing your browser settings, but keep in mind that disabling cookies may affect how well the site works.

For more info, check out our Cookie Policy.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in how we operate or new legal requirements. If we make any big changes, we’ll let you know through email or by posting a notice on our website. We encourage you to check this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about how we handle your information, feel free to get in touch:

Research in Play
Email: [email protected] 

 

Crafting data-driven insights for unforgettable gaming experiences. We partner with studios of all sizes to align player-centric design with strategic business goals.

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